Emergency Help: What to Do Right Now
Step-by-step first moves for the problems that can't wait — what to shut off, what's unsafe, and what the likely cause is before a pro arrives.
Well Pump Not Working: What to Do Right Now
No water at any tap usually means the well pump isn't delivering — and a few safe checks will tell you whether it's a simple reset or a job for a well pro.
See the first steps →Low Well Water Pressure: What to Do Right Now
Weak flow at the taps on a well system usually traces to the pressure tank, the pressure switch settings, or sediment — not a failing pump. A few safe checks narrow it down.
See the first steps →Well Water Smells Like Rotten Eggs: Causes and Fixes
A rotten-egg smell from the tap is hydrogen sulfide gas. Penn State Extension notes most people can smell it well below 0.5 mg/L, long before it reaches levels that cause health concerns, so it's usually a nuisance rather than an emergency. It can come from the groundwater itself, from sulfur bacteria in the well, or from the water heater.
See the first steps →Coliform Bacteria in Well Water: What to Do After a Positive Test
Total coliform bacteria are an indicator: they show that surface water or soil is reaching the well or plumbing, which means disease-causing germs could too. A positive test isn't a reason to panic, but it is a reason to stop drinking the water untreated until the well is disinfected and retested.
See the first steps →Need a pro now?
Send the short form — emergency requests get priority routing.